How do I return an item?

Your satisfaction is our priority and we will gladly offer a sotre credit or partial refund within 7 days of receipt.

We guarantee the authenticity of everything that well sell, but if you are unhappy for any reason, we will offer you a store credit for the full amount or a refund minus a 10% restocking fee. This policy only applies to online purchases which are returned within 7 days of receipt.

Please note that all items must be in original condition with A Second Chance security tags attached to be eligible for a return.

All international and in-store purchases are FINAL SALE.


INITIATING A RETURN

  1. Email info@ascresale.com to request your return authorization (RA) number.
  2. Securely pack your item and arrange for shipment with your preferred carrier. **All returns must be fully insured for the purchase price and shipped with direct signature required.
  3. Include your original packing slip with RA number in the package
  4. You will receive an email once we receive your package confirming the return.
  5. Please be sure to include all articles which were shipped to you (ie: dust bags, authenticity cards, tags, etc.). Failure to include these articles will result in a 15% restocking fee.