SHIPPING:

 All of our merchandise is carefully packed and shipped out via Fed Ex. Shipments go out Monday-Friday, with the exception of expedited orders. Orders with express 2-Day shipping may be sent out on Saturdays.

 All shipments require signature confirmation upon delivery. We insure all of our packages at full value and require signature to allow for the safest delivery possible.

If direct signature is problematic, we can ship to a Fed Ex location upon request allowing the package to be held for pick up.

 

International shipments:

 All international custom fees and taxes are the responsibility of the buyer. Since international customs fees and taxes are subject to the applicable fees for the country that your package is being shipped to, we ask all buyers to research the fees specific to the shipment prior to making your purchase.

 Please note that if customs fees are not paid by the customer, they will be held responsible for the return shipping charges.

Method

Transit Times

Cost per Order

Standard Ground

1-7 Business Days

Over $1,000- Free

Under $1,000- $15

Express

2 Business Days

$45

International

6-10 Business Days

$75

 

RETURNS

Your satisfaction is our priority and we will gladly offer a 7 day return policy.

We guarantee the authenticity of everything that well sell, but if you are unhappy for any reason, we offer a refund, minus the shipping charge, through the method paid by the customer.  This policy only applies to online purchases which are returned within 7 days of receipt.

Please note that all items must be in original condition with A Second Chance security tags attached to be eligible for a return.

All international and in-store purchases are FINAL SALE.


INITIATING A RETURN:

  1. Email info@ascresale.com to request your return authorization (RA) number.
  2. Securely pack your item and arrange for shipment with your preferred carrier. **All returns must be fully insured for the purchase price and shipped back to us with direct signature required.
  3. Include your original packing slip with RA number in the package.
  4. You will receive an email once we receive your package confirming the return.
  5. Please be sure to include all articles which were shipped to you (ie: dust bags, authenticity cards, tags, etc.). Failure to include these articles will result in a 15% restocking fee.

 

 

RETURN SHIPMENT

All returns must be fully insured for the purchase price and shipped with direct signature required. Please ship your item to:

A SECOND CHANCE
c/o Returns
1111 Lexington Avenue 2nd Floor
New York, NY 10075
212.744.6041